ATS Logo All Tools Supply, Inc. PH: (817) 483-0700
204 Twilla Trail FAX: (817) 444-4719
Azle, TX. 76020 alltoolssupplyinc.com
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Shipping Policy
Please note that All Tools Supply, Inc. only ships to locations within the Continental United States.

Shipping Charges:
Orders will be charged a shipping charge consistent with the method of shipment needed to bring your products to you as quickly and as economically as possible. It is highly recommended that you insure your order. All Tools Supply, Inc. is not responsible for uninsured items that are lost or damaged in shipping.

Expedited Orders:
If you would like to expedite your order please call our Sales Department at 817-483-0700. Your order will usually ship the same day.

Product Inspections:
We hope that your order arrives safely and that you are satisfied with your purchase. However, please remember that when the order arrives it is your responsibility to ensure that the product has not been damaged during shipping. Please follow the guidelines below for inspection of your packages:

For items shipped via freight carrier:
Inspect the box for external damage, remove the packaging and inspect the contents for any physical damage in the presence of the delivery driver. If there is any damage, visible or not, you must indicate such on the delivery receipt. When you sign the delivery ticket and do not note any damage, the merchandise becomes your property.

For items shipped via FedEx / UPS / DHL / USPS:
If there is any damage, visible or not, note the damage above your signature on the delivery ticket and contact us within 2 days to report the damage.

Again, please take the time to inspect your delivery and if there is any damage be sure to note it on the delivery ticket. If the damage is severe enough to render the product inoperable or unusable, please refuse the shipment and contact us immediately at 817-483-0700. We will notify you by email or phone with further instructions on processing the claim.

Shortages/Damages/Defects:
You must inspect your package immediately upon receipt for shortages (did not receive all the items listed on the packing slip that show as shipped), damages or defects. You must notify us within two (2) days of receipt of any shortages, damages or defects. Your product is covered by a manufacturer’s warranty and we cannot take responsibility for any damages or defects beyond this point and you will need to contact the manufacturer directly.